Replacement Windows in Virginia by
The Window Replacement company
Sorry...We do not offer any special deals,
discounts or sales gimmicks
to get you to sign a contract.
Our
prices do not change with every contract we prepare or every time we walk
up to a homeowner's front door.
We
believe that when a company starts to discount its prices after trying to get
you to buy at a higher price, they were overcharging you to begin with.
We believe that when a salesman comes down in price he is admitting that he was
trying to see how much extra money he could get from you with the first price.
Most of the companies that practice this type of sales technique split the
overcharge with the salesman.
We don't play games with your money. We present our best price the first time.
We offer fair, pre-printed prices for the services we provide.
Also be prepared, our prices are non-negotiable. We promise to not pressure you
with annoying and insulting sales gimmicks and deals, please do not hassle our
sales staff for any discounts that aren't there.
Quite often our window manufacturer will offer a discount on their windows or
their special glass. When this happens we will advertise the special and pass
the savings onto the homeowner.
This discount will be offered to you before we give you the final price. We do
not use these discounts as tricks or price drops to be used in the home to get
you to sign that night.
Our specials have advertised start and stop dates and do not 'magically' appear
and disappear over night.
Please call us for a free estimate. Our prices do not change with every contract
we prepare or every time we walk up to a homeowners' front door.
Try not to be taken in by the gimmicks and promotions that are constantly
being offered by many other home improvement companies.Here are a few good
examples of bad offers, specials, deals and other #!!x&"!* stuff''...
$ 90.00 Trade-in allowance for your Old Windows
We have seen this special quite often. Your old windows are of no value to us,
or to anyone else. We dispose of your old windows properly at the landfill.
Without the structural frame and casing, the windows are unusable. The trade-in
allowance amount I have seen most often is $90.00 credit per window.
If you would like to have a window trade-in allowance from The Winchester Window
Company, just add $90.00 to the price of each of our windows, and then we can
take that amount back off when we sign the contract. Just like our competition.
Free Window Capping of the Exterior Trim
Another good one. The Window Replacement Company has set, pre-printed,
established, non-negotiable, honest costs for the services that we provide.
However, if you would like to think that we wrap the exterior wood trim of your
windows with aluminum for free, that's alright with us. It will not cost you
anymore, or any less. Just like our competition.
Discount if you buy today
I am sure you have heard this routine before. The salesman can "only
offer this discount if you buy right now". The discount coupon that can only be
used today routine. Our costs at The Winchester Window Company do not
‘mysteriously’ go up over night, so the prices we quote you will not increase
either.
The estimate you receive from us will be straight forward, itemized and good for
thirty days.
Let me call my sales manager and see if we can do any better. We hear this
one a lot. You would think that the sales agent would know if he could do any
better before he came knocking on your door.
I have had this one pulled on me every time I bought a car from a dealer. (I
apologize to all the ethical, honest car dealers out there. We are both in the
same boat. There are so many 'bad apples' out there and we are both prejudged
because of the business that we are in.)
Your house is perfect for a model home in this area
We are offering you a discount because we need a sample house in this
area of town. Usually the 'Sales Manager' calls back with this offer.
This ploy is usually used after all the other gimmicks have failed.
There was a mistake made when adding up your costs
The sales Manager calls back the next day explaining that his salesman made a
mistake in computing your cost. Now the contract amount is considerably lower.
On top of that, now the sales manager starts pressuring you as to what will it
take to 'close' this deal.
You will find that our sales staff is capable of using adding machines,
calculators and common sense when preparing your proposal.
You just won the 'Window Zip Code' lottery!
Your zip code just came up in a sales promotion campaign so now you qualify for
a special discount "just for you". This is another call back trick after some of
the other gimmicks have not worked.
Let us put a sign in your front yard
Some salesmen say that they can come down in price If you let them put a sign in
your front yard because of all the 'great' advertising it can give them. Usually
they ask for a period of one to two months.
Actually, yard signs are a good thing if they are used properly. We put up a
yard sign when our installation crew arrives to work on your home, and we take
the yard sign down when we leave that day. We do this so the neighbors can see
who is working on your house and possibly going in and out of your home. I am
always amazed that a truck can pull up to someone's home, take what they want,
and not be noticed. By putting up a yard sign, at least it gives the
neighborhood something to record and hopefully to check up on.
We have had homeowners tell us that they saved hundreds of dollars and got a
much better 'deal' from some other company. We have had some homeowners very
upset with us because we wouldn't budge on our price while some other company
would 'work with them' and came down in price a number of times. This homeowner
attitude still amazes me, some other company tried to charge you more than what
they should have. They were trying to take money from you that wasn't theirs! If
you had agreed to the other company's first offer, I doubt if they would have
continued to drop their prices. This other company tried to trick you into
spending more money than you should have and now they are considered the company
willing to 'work with you'?
(Sorry if we seem a bit annoyed, but sometimes it really hurts when we
try to be fair and ethical in the way we do business. We do our best and then
are accused of 'not being flexible' or 'not interested in getting the homeowners
business'. It seems that some people just have to have a 'special deal', no
matter how much extra money they have to spend to get it!)
Most of the time when we compare 'apples to apples' we find that our original
estimate was a better buy and a much better choice than the other company's
'special reduced' price.
There are many things to be considered when pricing a window. Salesman going for
the quick sale usually do not educate the buyer as to the levels of window
quality or services available.
By the light of day, and not being pressured by a salesman, many
homeowners have realized that they did not make the right choice. In the first
three days of their contract they can use the contracts 'recession clause' and
cancel.
Unfortunately, after the first three days of the contract their recession
clause has expired and we can't help them.
And
it doesn't stop there...
We hear outrageous claims as to the 'R' value and insulating properties of some
companies windows. However, the information never is in writing nor is it left
with the contract.
We have heard of many salesman that refuse to come to the homeowners house to
give a presentation unless both the homeowners are present. This is because the
salesman has a whole bag of tricks to use to get their contract signed that
night. They know they can't use the same tricks on you again tomorrow when the
other homeowner is present.
It has been reported to us that some salesman are pressuring the homeowners to
'waive' the three day rescission clause. The salesman claim the rescission
clause is not needed and it only holds up the window delivery. In fact, the
salesman knows that by the light of day their 'great deal' might not look so
good, and they want to take away the homeowners chance of changing their mind.
We have heard of guarantees and warrantees that stagger common sense. We have
heard of windows that are guaranteed for life. Installations that are guaranteed
for life. We have heard of windows that can repair themselves for life while
whistling Dixie at the same time. We always wonder whose life they are referring
to. We are constantly getting calls from homeowners that bought windows a few
years ago, and now can not find their contractor or manufacturer.
Unfortunately their 'great deal' only lasted a few years, and now they are back
where they started..... with bad windows.
The Window Replacement Company Reassurance. We have been installing
windows since 1983. We are very good at what we do. We invite you to check on
our unblemished record with our Contractors License, Business License, Chamber
of Commerce and The Better Business Bureau. We are very proud of the service we
provide and we intend to continue with great service for a very long time.
We might lose a few sales to those ‘quick sell’ operators, but we usually do not
lose the smart buyers.
